Terms and Conditions

Last Updated: 01 December 2024

Welcome to Peptidepen.co.za (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, services, and products (collectively referred to as the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not access or use our Services.

1. Definitions

1.1 “Services”

  • Refers to all products, services, content, and features provided by Peptidepen.co.za through our website or other platforms.

1.2 “User”

  • Refers to any individual or entity accessing or using the Services.

1.3 “Account”

  • Refers to the personal account created by the User to access certain features of the Services.

2. Use of Services

2.1 Eligibility

  • You must be at least 18 years old or the age of majority in your jurisdiction to use our Services.
  • By using our Services, you represent and warrant that you meet these eligibility requirements.

2.2 Account Creation

  • To access certain features, you may need to create an account. You agree to provide accurate and up-to-date information.
  • You are responsible for safeguarding your account credentials and for any activity under your account.
  • Notify us immediately if you suspect unauthorized use of your account.

2.3 License to Use

  • We grant you a limited, non-exclusive, non-transferable license to use the Services for personal and non-commercial purposes, subject to these Terms.

3. User Obligations

3.1 Compliance with Laws

  • You agree to use the Services in compliance with all applicable laws, regulations, and these Terms.

3.2 Prohibited Conduct

You may not:

  • Use the Services for unlawful purposes.
  • Interfere with or disrupt the Services.
  • Upload or transmit harmful or malicious content.
  • Attempt to gain unauthorized access to any part of our systems or data.
  • Exploit the Services for commercial gain without our written consent.

4. Purchases and Payments

4.1 Pricing and Taxes

  • All prices are listed in South African Rand (ZAR) and are subject to change without notice.
  • You are responsible for any applicable taxes.

4.2 Payment Methods

  • We accept payments through PayFast.
  • By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.

4.3 Refunds and Cancellations

4.4 Typographical Errors

  • In the event that a product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for the product at the incorrect price, even if your payment has been processed. If payment has been made, you will be refunded the incorrect amount.

5. Intellectual Property

5.1 Ownership

  • All content, trademarks, logos, and other intellectual property available through the Services are the property of Peptidepen.co.za or its licensors.
  • You may not reproduce, distribute, or create derivative works from our content without prior written consent.

5.2 User Content

  • By submitting content (e.g., reviews, comments), you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and distribute your content in connection with our Services.
  • You represent and warrant that you own or have the necessary rights to submit such content.

6. Limitation of Liability

  • To the fullest extent permitted by law, Peptidepen.co.za and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services.
  • Our total liability for any claim related to the Services shall not exceed the amount you paid to us in the past 1 month.
  • Nothing in these Terms excludes or limits liability for gross negligence, fraud, or intentional misconduct.

7. Indemnification

  • You agree to indemnify and hold Peptidepen.co.za, its employees, affiliates, and partners harmless from any claims, losses, or damages arising out of your breach of these Terms or misuse of the Services.

8. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes shall be resolved exclusively in the courts of Roodepoort.

9. Termination

9.1 Termination by Us

  • We reserve the right to terminate or suspend your access to the Services at our sole discretion, without notice, for conduct that violates these Terms or is harmful to us or other users.

9.2 Termination by You

  • You may terminate your account at any time by contacting us. Termination does not relieve you of any obligations incurred prior to termination.

10. Privacy Policy

11. Third-Party Links and Services

  • The Services may include links to third-party websites or services. We are not responsible for the content or practices of these third parties.
  • Your interactions with third-party services are governed by their respective terms and policies.

12. User Conduct

  • Harassment in any form on the site, including via email or chat, is strictly forbidden.
  • Impersonation of others, including our employees or representatives, is prohibited.
  • Uploading or distributing defamatory, obscene, or illegal content is strictly forbidden.

13. Participation Disclaimer

  • We do not review all user-generated content on the site and are not responsible for the opinions or content shared by users.
  • However, we reserve the right to remove any content that violates these Terms.

14. Miscellaneous

14.1 Entire Agreement

  • These Terms constitute the entire agreement between you and Peptidepen.co.za regarding the Services.

14.2 Severability

  • If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in effect.

14.3 No Waiver

  • Failure to enforce any provision of these Terms shall not be deemed a waiver of our rights.

14.4 Force Majeure

  • We are not liable for any failure or delay in performance due to events beyond our reasonable control, such as natural disasters, strikes, or government actions.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Thank you for using our Services!

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